President & CEO, Lise D'Andrea, has been elected to the 2014 MSPA-NA Board of Directors
The newly elected board will serve a two-year term beginning Jan. 1, 2014. Learn more about the MSPA-NA Board of Directors and Lise's position:
The Mystery Shopping Providers Association of North America (MSPA) is the trade association representing the customer experience metrics industry in North America. Widely recognized as the leader in customer experience measurement and management, MSPA is made up of member companies that provide mystery shopping services in a variety of industries. The association strengthens the mystery shopping industry by uniting the efforts and actions of its members and supporting the businesses they serve.