Customer Service Experts CEO, Lise D'Andrea, was the featured guest on The Airport Experience News Podcast with Ramon Lo, publisher for AXN. This program highlights conversations with airport industry experts, operators, and executives who continue to ask questions, challenge the standard, and take risks. Lise and Ramon discussed the evolution of the airport customer experience by finding the right blend of touch and technology to optimize the passenger experience.
Original recording may be found via Airport Experience News here.
