Our People

CSE brings together some of the most successful customer experience professionals in the industry—experts who help our clients redefine their relationships with employees and customers and boost their revenue potential. Meet our teams below:

Executive Team

Lise D'Andrea

Lise D'Andrea
President & CEO

Patty Thompson

Patty Thompson
Director,
 Talent & Learning & Development

Kate Fazio

Kate Fazio
Director,
 Administration & Property Management

 

Training & Consulting Team

Jackie May

Jackie May
Manager, Training & Consulting

Barbara Cobb-Jepperson

Barbara Cobb-Jepperson
Trainer/Consultant

 

Diane Salvati-Midgett

Diane Salvati-Midgett
Trainer/Consultant

Kathi Seymour

Kathi Seymour
Training Coordinator

 

 

Client Services Team

Eileen Wirz

Eileen Wirz
Manager, Client Experience

 Roberta Bell

Roberta Bell
Senior Program & Contracts Manager

Donna Wicher

Donna Whicher
Quality Review Specialist

Jennifer Stockman

Jennifer Stockman
Program Manager

Donna Judy

Donna Judy
Program Manager

 Jerry Hyman

Jerry Hyman
Program Manager

 

Measurement Services Team

Colleen Keating

Colleen Keating
Manager,
Measurement Services

Julie Posner

Julie Posner
Senior Program Coordinator

 

Heather Courtney

Heather Courtney
Measurement Services Coordinator

 

 

 

 

Creative services 

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Audrey McGuirk
Digital Marketing & Creative Services Manager