CSE BLOG

Airport Concessionaire Training: The Secret to Success

This fall, we took an in-depth look into the world of service in the Airport Concessions industry with a blog post, Airport Concession Service: More than Meets the Eye!  Readers got a unique glimpse into the eyes of an airport retailer to see why many of them not only spend their marketing budget on mystery shopping, but customer service training as well!  And this month, we look at the secret tools used to optimize airport sales.